Seller and Buyer
Seller: Pavel Fiser - griffonCZ (hereinafter GriffonCZ) Volfova 26, 612 00 Brno, Czech Republic.
GriffonCZ - Online shop: The information displayed in the seller's online store at
Buyer: Every Internet user who sends the order to the seller of any goods specified in GriffonCZ - Online Shop.
Our product catalog
In our catalog you will find products of companies that we are ready to provide on your binding order, because we also offer products that we have in stock immediately and we will order it for you.
The catalog listed prices are valid at the time of last update, which is always prominently displayed in our GriffonCZ - Online Shop.
In case of increase in producer prices, eventually. importer GriffonCZ reserves the right to charge the price valid at the time of processing your order.
All orders made in GriffonCZ - Shop Online are binding. By sending an order the buyer confirms that he is acquainted with the terms and conditions governing purchases GriffonCZ - Online Shop and agrees with them.
By registering or. sending a binding order giving the buyer permission to archive personal data about their purchases and the buyer (also see Privacy).
The buyer is obliged to provide correct and complete postal address to which the order is to be sent. Goods are delivered to the address specified on the order of the buyer.
Orders can be canceled without any reason and any penalties, 24 hours after sending the order directly and through GriffonCZ - Online Shop E-mail ( In another case, GriffonCZ recover costs incurred. GriffonCZ reserves the right to cancel the order if the goods are no longer produced, or not supplied, the price significantly increased. In any case, the seller is the buyer of this fact timely information.
The buyer is obliged to collect the ordered goods and to pay its price, even including a possible increase in prices of goods. Return of goods is possible within 14 days of delivery only unused and in original packaging.
GriffonCZ is obliged to settle a binding order and send the ordered goods according to buyer's address.
GriffonCZ reserves the right to refuse an order if not taken at least one buyer of goods or. repeatedly returned goods without reason.
The term order processing
Goods that are in stock can be shipped 3 to 7 working days from receipt of order. If you are ordering items that do not have in stock, then we handle the entire order within 2-3 weeks.
In the event that the order contains a larger number of items that are not in stock, then the order processing time may be extended to about 1 month.
If some items will be after 1 month long unavailable, we will notify you and jointly agree upon how to proceed.
Claims will be processed according to the complaints procedure GriffonCZ company and the legal system in force in the country. The buyer is obliged to send goods to each claim in the original packaging and only by prior arrangement with the seller ( .
In the event that the goods supplied were found to incompleteness or defect in the delivery of goods, the Buyer shall immediately inform the seller, either by e-mail ( In another case, the seller may reject a complaint.
In the complaint should include:
a) The number of items invoice (or a copy of the show).
b) A detailed description of the defect.
GriffonCZ decide on the complaint within 7 days and inform the buyer how to resolve. Claims will be processed without undue delay and no later than 30 days from the date of a claim. If this is not possible to settle the claim, the seller's obligation to provide adequate compensation to the buyer by mutual agreement.
Without prior arrangement we will never send back incomplete models or. other goods. In the case of incomplete or otherwise damaged model will only supply the missing or damaged parts, if we proceed according to mutual agreement.
The buyer is entitled under paragraph 6 of the amendment to Civil Code No. 367/2000 to withdraw from the purchase without giving any reason within 14 days of receipt of goods. If it so decides, the buyer is obliged to send the goods back to the seller at the deadline (the date of departure). The goods must be undamaged, with no signs of use or wear and only in the original packaging.
The buyer can not withdraw the amendment under paragraph 7 of the Civil Code of the purchase upon delivery of magazines or periodicals.
The buyer is not entitled to a refund of shipping charges that were paid to third parties. Upon receipt of returned goods, the seller will be refunded to the purchaser the amount by agreement with the seller. Any costs associated with the manner of such settlement are borne by the buyer (eg, the amount of postage when sending the money order amount, etc.).
The Seller declares that personal data are the buyer's information confidential and will only be used for the needs of businesses GriffonCZ will not be published or made available to third parties or otherwise misused. This information is archived from business and marketing purposes and the seller will be treated in accordance with Act No. 101/2000 Coll. on the protection of personal data.
Buyer consents to the filing of personal data are disclosed in the registration and execution of each order.
The buyer has the right to ask the seller to delete personal data from the database (ie, cancellation of registration), but only in writing.
Final provisions
Terms and conditions apply in full the day of sending an order by the buyer. The rights and obligations which do not these terms and conditions shall be governed by the Commercial Code, or other generally binding laws.
These conditions apply only to shipments within the Europe and World.


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